We’d love to hear from you. Whether you have a question about one of our timepieces, need assistance with an order, or require support after your purchase, our team is here to help.
At Velory Watches, we are committed to providing exceptional customer service. We aim to respond to all enquiries within one business day and ensure every customer receives the support they deserve.
If your enquiry relates to an existing order, please include your order number so we can assist you more efficiently.
We can help with:
- Product information and recommendations
- Order tracking and delivery updates
- Returns and exchanges
- Warranty and repair enquiries
- General customer support
Our customer support team is available Monday to Friday, from 9:00 AM to 6:00 PM (GMT).
Customer Support
Email: support@velorywatches.com
Sales Enquiries: sales@velorywatches.com
Phone: +44 20 7946 1258
Address:
Velory Watches Ltd.
18 Kensington High Street
London W8 4PT
United Kingdom